Episode #118: How to Improve Therapist Retention

Hit subscribe on your favourite platform

New episodes every Tuesday

Sign up for the FREE MasterclassHow to Build a 7-Figure Group Practice https://mccancemethod.com/webinar-free-masterclass-from-solo-to-superteam/ 

In this episode, I’m joined again by Patrick Casale to tackle a key challenge for group practice owners—therapist retention. We share what’s worked in our own practices to build teams that stay, including how to balance profit with a positive culture, foster loyalty, and lead in a way that aligns with your values. If you’re ready to stop the turnover cycle and create a team that thrives long-term, this episode is for you.

Make sure to bring your paper and pen because this episode is full of actionable tips!

Here are some key points in this episode:

[02:12] Patrick explains why investing in people actually increases your profitability

[06:02] Why transitioning from 1099s to W2s helped create stronger retention and culture

[09:44] Patrick shares how his therapists earn an average of $80K annually with benefits

[13:07] Non-monetary strategies for building a strong culture on a limited budget

[15:01] How Patrick uses virtual game nights and connection groups to build belonging

[19:15] Patrick’s $100K mistake and how transparency helped him grow a loyal team

More about Patrick:

Patrick Casale is an AuDHD‑licensed Mental Health & Addiction Therapist who launched his first private practice after graduating in 2015 and later built a thriving group practice of over 20 clinicians. He is the founder of All Things Private Practice, the host of two podcasts, an international retreat planner, keynote speaker, and business strategist. Since 2008, he’s supported thousands of mental health professionals in growing their businesses, with a mission rooted in empowering neurodivergent clinicians and addressing imposter syndrome through his motto “Doubt Yourself, Do It Anyway”.

Want to Connect with Patrick?

How We Can Work Together

Book a free Strategy Call!

Want To Get Notifications When I Release New Episodes So You Don’t Miss Out On Anything?​

Follow my show on Apple Podcasts, Spotify or Google. Not sure how to follow me? Find instructions below.

Do you want to leave a rating or review? It would mean the world to me!

On your phone or tablet, head over to Apple or Spotify to let me know what you think!

Step-By-Step Instructions To Follow And/Or Leave A Review
How to follow:

When you follow a podcast, it’s added to your library.

  1. Tap a show to see its information page.
  2. Tap Follow near the top right.
  3. Or tap the More button near the top right,, then tap Follow Show.
How to get notifications for new episodes:

Get notified when new episodes are available for podcasts you follow.

  1. Tap Listen Now.
  2. Tap the My Account button or your picture.
  3. Tap Notifications, then turn Notifications on or off.
How to leave a review:

On your Apple Podcast App:

  1. Search for “The Business Savvy Therapist”
  2. Click on “The Business Savvy Therapist” under “Shows” (not Episodes)
  3. Scroll to the bottom of the screen where it says “Ratings & Reviews” and tap on “Write A Review”

Reference: Apple 1

How to follow:

When you follow a podcast, it’s added to your library.

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click the “Follow” button at the top of your screen.
How to get notifications for new episodes:

Get notified when new episodes are available for podcasts you follow.

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click the bell icon at the top of your screen.
How to leave a review:

On your Spotify App:

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click on the three dots (…) at the top of your screen (beside the notification bell).
  4. Block on “Rate Show”.
How to follow:

When you follow a podcast, it’s added to your library.

  1. Download the Google Podcast app on your phone.
  2. Search for “The Business Savvy Therapist”.
  3. Click the “Subscribe” button at the top of your screen.
Nicole McCance, The Business Savvy Therapist Podcast

Wanna be business besties? Book a FREE Strategy Call!

Let's Get Connected!

Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know.

Join the FREE private community for therapists: Expand your Psychotherapy Practice

Sign up for the FREE Masterclass – How To Build A 7-Figure Group Practice