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In this episode, I explain why every group practice needs a CRM in 2026 and how it can stop valuable inquiries from slipping through the cracks. I also share how a CRM can improve your response time, automate your follow-ups and help you understand which marketing strategies are actually bringing qualified clients into your practice.
Make sure to bring your paper and pen because this episode is full of actionable tips!
Here are some key points in this episode:
[01:42] CRM vs. EHR.
[03:20] Why leads get lost.
[05:07] The importance of fast follow-ups.
[06:29] Automating texts and follow-ups.
[08:35] Introducing ClinicMonk™
[16:35] Tracking qualified leads.
Links From The Episode:
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