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Episode #39: Improve your client retention rate with these 3 must haves

Nicole McCance Episode #39 Of The Business Savvy Therapist Podcast, improve your client retention rate with these 3 must haves

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In this episode I share my three must haves to improve client retention rate! I know you are working hard, and I am here to guide you in bringing clients back!

Make sure to bring your paper and pen because this episode is full of actionable tips!

Here are some key points in this episode:

[3:38] Do quality assurance checks of your calendar

[8:32] Must have #1: Book four sessions

[9:59] Must have #2: Provide supervision or consultation for better client care

[14:25] Must have #3: Have a clear follow up process

Links From the Episode:

  • Practice Management Software: Janeapp coupon: mccance1mo (Free month!)
  • Ep 21 – How following up with clients can double your income
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Step-By-Step Instructions To Follow And/Or Leave A Review
How to follow:

When you follow a podcast, it’s added to your library.

  1. Tap a show to see its information page.
  2. Tap Follow near the top right.
  3. Or tap the More button near the top right,, then tap Follow Show.
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How to leave a review:

On your Apple Podcast App:

  1. Search for “The Business Savvy Therapist”
  2. Click on “The Business Savvy Therapist” under “Shows” (not Episodes)
  3. Scroll to the bottom of the screen where it says “Ratings & Reviews” and tap on “Write A Review”

Reference: Apple 1

How to follow:

When you follow a podcast, it’s added to your library.

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click the “Follow” button at the top of your screen.
How to get notifications for new episodes:

Get notified when new episodes are available for podcasts you follow.

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click the bell icon at the top of your screen.
How to leave a review:

On your Spotify App:

  1. Head over to the Spotify app on your phone or tablet.
  2. Use the search bar at the bottom of your screen to search “The Business Savvy Therapist”.
  3. Click on the three dots (…) at the top of your screen (beside the notification bell).
  4. Block on “Rate Show”.
How to follow:

When you follow a podcast, it’s added to your library.

  1. Download the Google Podcast app on your phone.
  2. Search for “The Business Savvy Therapist”.
  3. Click the “Subscribe” button at the top of your screen.
Nicole McCance, The Business Savvy Therapist Podcast

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Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know.

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