Michelle Garraway

Social Worker

Ontario, Canada

Allegra Taylor

Master of Social Work (MSW)

Alberta, Canada

I sometimes struggle to completely define what I took away from the Clinic Growth Map because it is hard to fathom how much of my business changed during the 6-month program. The investment I made in myself and my clinic in comparison to what the result was is not comprehendible.

When I started CGM, I had three (3) independent contracted therapists working with my clinic very part time. We did not have a brick-and-mortar site and we were struggling to figure out what platform to use to see clients on, let alone systemizing the entire practice.

Today, I have an admin, a business manager, four (4) contracted therapists and two (2) intern therapists. Within a month of starting the program, we moved into a small office inside a coworking space. Five (5) months later, we are preparing to move into our first ever independent brick and mortar site with four (4) offices on the main street of the town we operate in.

In the last six (6) months, the clinic made twice as much as it made during the entire previous calendar year. My contracts are clean, we have an HR handbook, a training manual, and an extremely user-friendly booking platform in Jane App.

Before CGM, I was struggling to figure out what I could offer people that wanted to work for me, and my sense of unworthiness was getting in the way of facilitating the growth that my clinic deserved. Since then, I have been able to articulate the value of working with me, give my therapists access to high quality external clinical supervision, create an incredible team environment, and bring to light a vision I only ever thought was a pipe dream.

When you sign up for this program you not only get Nicole’s expertise, but you are also getting support from so many like-minded therapists, and you are getting connected with all the right people to help with marketing, advertising, legal, taxes, and HR – all things I truly had NO idea about before I started this program.

I started this program as a practice of myself and my co-founder, and now we are a team of 10 therapists, an admin, and a clinical supervisor. We are also moving into our own space soon! I was able to accomplish this while continuing to work in my practice, and with a 2 year old and 6 month old in tow. You definitely get out what you put into this program and I’m so proud of what I was able to accomplish.

On a personal level, I have been able to go from around 18 to 14 client facing hours per week, without a change in my income. The practice is profitable and I’m finding that with each week that goes by things get a tiny bit easier and more manageable. It definitely takes a lot of work and time, but if you commit to it you can see your hard work pay off and actually start getting more time back while keeping your income stable, if not seeing it increase!

Shereen Mohsen

Psychologist

San Jose, California

I have hired 1 part-time therapist and I have found my unicorn and now in the process of hiring my second part time therapist. I have delegated significantly more to my admin and I would say that I am now working 70% more on my business rather than on admin tasks.My monthly income has increased by 50%. I went away on vacation for a week and maintained my same monthly income as I would have had I worked and because of the automation all things ran smoothly without me! Thank you to Nicole and the CGM team for all the encouragement, mentorship and support. I am more confident in my leadership skills and excited for my business to continue to grow!

Megan Logan

Registered Social Worker

Alberta

The guidance and support I received throughout the Clinic Growth Map were nothing short of exceptional. With their expert help, I was able to implement strategies that resulted in the expansion of my clinic, allowing me to hire several skilled therapists, an efficient admin team, and even a dedicated yoga instructor. This bolstered my team’s capabilities and ultimately enhanced the quality of care we provide to our clients.

What truly astonishes me is the phenomenal impact on my income and client load. By systemizing various aspects of my practice, I found myself working less while achieving remarkable growth. It’s almost surreal to witness how, with the program’s insightful techniques, I have been able to strike a perfect balance between professional success and personal well-being.

Furthermore, the Clinic Growth Map empowered me to dream bigger and set audacious goals for my practice’s future development. The program’s teachings and innovative approaches surpassed my initial expectations, enabling me to envision possibilities that I once thought were beyond reach.

The Clinic Growth Map has been a game-changer for me and my practice. I am now equipped with the tools and knowledge to achieve sustainable success while continually elevating the level of care we provide to our clients. My deepest gratitude goes out to the entire team for their unwavering support and the extraordinary program they have crafted. It has made a world of difference, and I cannot recommend it highly enough to any ambitious clinician seeking growth and excellence in their practice.

Caitlin Tice

Licensed Professional Counsellor

Pennsylvania

I was incredibly burned out when I started Nicole’s program. I felt a lot of weight on my shoulders because I was seeing clients and doing all of the insurance billing myself, plus I had a toddler at home. I had two contracted therapists when I began with Nicole. During the 6 months, I created an organized Google Drive and I’ve put effective systems in place for my business. I hired an admin and 5 more therapists, taking me to 7 therapists and an admin in 6 months. All therapists are full with a waitlist because Nicole helped me to feel empowered and confident to invest in SEO. I no longer meet with clients, my time is freed up and I’m still making an income that helps to support my family. Nicole empowered me to step into a role that I truly love. I love my flexible schedule now and I no longer sit for hours upon hours indoors seeing clients. I’ve stepped into my new role as a leader and I feel more and more confident everyday. Nicole and her team are so supportive and knowledgable and they’ve given me the tools to help me thrive and live a life I’m energized by – not drained by. Any questions I had during the process were answered almost immediately and in a very individualized way. It’s not often in life that I feel that I get more than I paid for, and I feel that investing in the Clinic Growth Map was the best decision I’ve made so far in my business.

Thank you and your team for everything. The program was amazing and for sure helped me grow, organize myself, and gain so much confidence and knowledge– as well as feeling so much support. I came into the program so disorganized with my own practice. I was seeing way too many clients, had an exhausting and disorganized way to chart, schedule, and bill. The program was a game and life changer! Highly recommended. I plan on returning again, once I hire and get things rolling from what I have now. I know I will need more support and guidance in the next steps. Thank you Nicole, for being YOU and helping so many people gain confidence to take steps and make things less overwhelming and alone. You set us all up to succeed so kindly and your energy to want us all to win is always felt.

Sarah Covey

Registered Psychotherapist

Elmvale, Ontario

The opportunity to collaborate with other professionals is always a welcome and inspiring growth opportunity for me!

Thanks, Nicole and team for helping me level up!

The clinic growth map program provided the tools & mindset I needed to launch my group private practice with confidence. I had been dreaming about expanding my practice for a while and just didn’t know where to start. The CGM program had just the foundational roadmap I needed. Learning from Nicole’s success and other ambitious therapists during coaching calls was inspiring & invaluable. In just 6 months, I was able to hire admin & onboarded 2 therapists to grow my practice! The other great part about the CGM program is that you can really take it at your own pace and cater the content and material to your needs. I highly recommend this program to other therapists looking to build & grow their practice.

Vanessa West

LMHC

Iowa

Nicole’s program has been an absolute life changing experience for me! Nicole and her staff are passionate and encouraging. I was able to build my practice from two therapists to eight therapists plus an admin while in this program. This program provides literally everything you need from templates, to coaching calls, an accountability coach, to calls with lawyers, Google ads, and so much more that will help you to reach your goals. Nicole and her staff are down to earth and willing to help every step of the way! I highly recommend this program to those individuals seeking bigger adventures for their business growth and financial freedom!

When I started the program 6 months ago, I was trying to grow my practice on my own, but had no idea how to structure things. After completing the McCance Method training, I have:

1. Systematized a big portion of my practice, having all my forms for contractors, as well as manuals in place ready to train new therapists and/or admin. This makes hiring and training a breeze.

2. I have delegated a significant part of my responsibilities to my admin, who now has a much more clear understanding of what he needs to do to make my life easier.

3. I have increased my fee and reduced my hours, leaving more time for family, for myself and for growing my business.

4. I have hired a therapist and have established a more structured way of working for the other therapist that had been working for me.

5. I have created a website for my group practice, and have learned about branding, organic marketing, SEO and Google Ads. I feel like I got a degree in Marketing. I now understand the importance of my website in terms of its looks, its content and its booking capacity in order to increase my practice. I have also identified a need to change web platforms in order to secure organic marketing for the future, and I have started to work with one of Nicole’s referral sources to build a brand-new website.

6. I have increased my knowledge about accounting and legal issues in order to ensure that I avoid potential issues in the future.

7. I have built a Psychology Today profile for my group practice, following specific recommendations that ensure better marketing.

8. I have started my Google ads and continue to work to build a strong presence on the internet.

Overall, this program has not only had a short-term impact on my practice, but more importantly, it has changed my mindset about being a leader, and has given me all the tools necessary to confidently push myself to expanding to a large group practice. I highly recommend this program to any therapist that is considering shifting from solo to group practice, or any group practice that is looking to grow or make their business run more smoothly. Nicole has created a program that should be taught in every grad school! Thank you to you and your amazing staff.

Adam Gelinas

Registered Psychotherapist

Ottawa

Since joining the program, I have gone from having a solo private practice to creating a group practice with 4 associate therapists, 1 intern therapist, an admin assistant, and a volunteer. I have quadrupled revenues since joining the program and reduced my hours and days seeing clients. Had it not been for the CGM program, I wouldn’t have been able to achieve the growth and success as a group practice owner.

A big Thank You to Nicole and The Clinic Growth Map. When I first found Nicole online, I was in the process of creating a group practice and I felt like I was drowning.
After meeting with Nicole’s group weekly and working my way through her content, I started to <style=”text-align: left;”>feel more in-control, hopeful, validated and confident. I now own a group practice with 4 therapists (whose schedules are all full), I am seeing half the amount of clients that I used to see, am spending more time working “on” the business rather than “in” the business, and I am in the process of hiring another therapist! <style=”text-align: left;”>I never thought I would reach this point so quickly and I owe Nicole a lot of credit. Thank you so much for all of your positivity, passion, expertise and support!”

Sunita Chamber

Psychologist

California

I came into Nicole’s coaching program with nothing but a longtime hope and a want to build my practice. In less than 6 months, I built a group practice with 5 licensed psychologists and 1 admin staff with a bold pursuit to keep growing. The results speak for themselves! Nicole’s program offers a step by step guide that organizes an otherwise scattered and daunting process, and gives tangible tools that are essential to creating a financially healthy business and building a clinically sound team. My next steps are to scale the business so I can make it on to Nicole’s podcast—this may sound a bit silly but what it speaks to is the fact that Nicole instills inspiration even beyond graduation from the program and sparks an audacity in you to think big, pursue even bigger and live with freedom. Have no doubt, take the leap and join the program, it will be the best professional and personal investment you will ever make!

This program has helped out a lot. I am the owner of an existing private practice for over 10 years now. I decided to enroll in The McCance Method because I found my practice was at a plateau and wanted to find out other ways to help it grow. Since completing the program, I have hired five interns. Some are clinical level and seeing clients while others are bachelor level, volunteering to learn more about counseling and private practice. My practice has also grown with clients. We ended up needing to hire again after two weeks of our new hire! The tracking and marketing lessons have been incredibly beneficial. I am recommending this program to my colleagues. Thanks so much!

Leah Todd

Psychologist

Kingston

In the last six months I’ve hired a rock star administrative assistant which has freed me up to work on more revenue generating tasks. I’ve developed a brand new website, streamlined all processes and practice policies, and grown my clinical team by three. This program is a one stop shop for all the ethical, legal, accounting and marketing questions that you will inevitably have as you grow. Having access to all the content in the hub accelerated my growth because it cut out the tedious task of researching and sourcing it myself. Thank you to the entire CGM team for your enthusiasm as I began building my dream group practice!

In six months I have been able to learn more than I ever thought possible. The real, tangible skills like putting together an operations manual, hiring therapists, associates, volunteers, and support staff, and efficient, cost-effective marketing were exactly what I was looking for. However, the mindset shifts in developing concrete belief in my self, what I personally am capable of, and what can be accomplished as a team has been even more valuable. I have expanded my practice to include two additional telehealth-only therapists, one in-person therapist, an intern/volunteer and I am currently in the process of hiring a Clinical Supervisor , something I did not think would be possible for several more years. Having access to the content hub for life is incredible and being able to directly ask questions to lawyers, ad experts, branding experts, finance experts, Human Resources experts, website experts, Nicole herself, other therapist entrepreneurs and more has saved me a TON of both money and time.  I could not be more grateful for Nicole and The McCance Method!

Cheyla Bellamy

LMFT

California

The benefits of being in Nicole’s program go beyond just hiring 2 therapists and 1 Admin. The program has also had a profound impact on my mindset and confidence as a group practice owner. Before joining, I felt bogged down by administrative tasks and unsure of how to grow my business. But now, I have a newfound sense of clarity and purpose. I understand the importance of delegation and focus, and I am confident in my ability to run a successful and profitable group practice. Not only have I freed up my time to focus on growth, but I also have the peace of mind knowing that my administrative tasks are being handled efficiently. I cannot recommend this program enough for any practice owner looking to transform not only their operations but also their mindset and confidence.

I am so grateful for this program. In 6 months, I learned so much. I was able to put systems in place that freed up my time to carefully curate the team that I want to work with. When I joined, I had 2 part time contractor that were actually costing me money to a team of 8. I was able to stop doing 30 – 35 hours a week to 18-22 a week. My work life balance has gotten much better all because I have a system in place that doesn’t require my undivided attention. I am thrilled to say we are also able to move from a 700sq foot office to a 3000sq foot office!

Jennifer Daffon

Licensed Mental Health Counsellor

Seattle

Before joining CGM I wasn’t sure how to grow my practice, it seemed like a very daunting task. The content hub was invaluable to creating essentials such as the employee handbook, identifying tasks for admin vs. Volunteers, and making sure I had important polices in place. The weekly videos calls really helped me develop a sense of how I wanted to grow my practice and offered a great place to bounce ideas and ask questions. I’ve gained a lot of confidence in my ability to run a group practice. Since joining the group, I cut down my hours in the office to just two days, I’ve hired two other therapists and I’m looking to hire another. Nicole was a great mentor, teach, and cheerleader.

I would say the biggest accomplishment is how quickly I have grown. After only 3 months, I have added 5 therapists and an admin, getting office spaces ready for the entire team, and having over 400 sessions in the month of November. We are helping so many people it is amazing to see happen! : ) I feel like I could I have never done any of this without Nicole and the support she has given me. I really would love to be able to hop onto the coaching calls for life if that were possible. I can’t always get on, but I feel like they are super helpful and supportive!

Debra Grindstaff

LCSW

Florida

I truly can’t thank you all enough. I have definitely broken through fears and I am seeing the results. In the past few weeks, I was approved as an Internship Practicum Site for our local University, I hired my Clinic Coordinator / Admin and my 4th therapist. I am signing the lease for a 2nd suite of offices at my brick n mortar building next week and increasing my Google Ad spend significantly on January 1st. I have learned so much and I am continuing to implement and systemize all you have taught and provided. I have learned to step out of my comfort zone and become a business minded leader while creating a practice that has a cohesive team and provides the highest level of care for our clients!

Sarah Hurley

Registered Psychotherapist

Toronto

I am so grateful to have found Nicole McCance and her team. Having Nicole as my business coach is the best professional decision I’ve ever made. During my six months in Nicole’s group I hired 6 therapists, a volunteer, leased and renovated a bricks and mortar clinic, and started with an accounting team. Nicole gave me the courage to reach for my dreams and see that they are possible. I will be forever grateful. I can’t wait to renew my membership and to continue expanding my goals and financial dreams. 

Jessica House

Registered Psychotherapist

Ottawa

This program was so helpful. As a new private practice owner, I had goals to grow my practice so I could address the incredible need for mental health services in our community. I had been following Nicole on Instagram for about a month before I joined the program. Literally every post, video, and story she put out was answering key questions I had while growing my practice. I knew I wanted to learn from her, and I’m so glad I took the leap and joined her program.

Not only was I thrilled to have access to an incredible library of templates and resources for a growing practice, but I was welcomed by a community of like-minded people, who shared similar goals and aspirations. Nicole’s weekly coaching sessions were invaluable. It was impossible not to learn something from each of the sessions. One thing I love about Nicole is she is constantly working to make her program better. When a member needs something, she finds a way to add whatever it is to her program. She really understands how to take care of her members.

By the end of the 6-month program, I have surpassed all the goals I set for myself when committing to this program. I tripled my revenue, tripled the number of clients we are supporting at the clinic, we have opened more offices in the city, and have grown my team from 1 to 8 incredible people whom I am so lucky to work with. Not to mention, I have been able to create more balance at work, so I have time to continue to work ON the business.

So impressed with this program!

Lily Le

Psychologist

Alberta

Since we were launching a brand new studio, the CGM helped us get started on developing all the processes and procedures we have implemented! Accessing the modules, templates, and community of like-minded folks allowed us to ensure we were following a recipe that’s worked and not feel alone in our journey. What I appreciated most was feeling like I could post any question in the Facebook group and not be worried about judgement. I also learned a lot just listening to others’ questions and experiences. One thing I wished we had was more 1:1 time with Nicole to ask questions, since our company is a bit different than the traditional practice and I would have loved to chat with Nicole more off camera.

We have a dedicated team building the DiveThru brand, so coupled with the CGM, we were able to accomplish a lot in our short 6 months including hiring 9 therapists, creating an online manual for therapists and admin, and open our doors for virtual and in person counselling. At the end of the day yesterday, which was our first day launching in person, we had 18 people book/re-book!

If you are not sure where to start in expanding or building your practice, this program helps you every step of the way. Just be sure you have the time set aside to dive in since there is a lot of info to complete in that short time!