Nicole McCance joined Gordon Brewer on The Practice of Therapy Podcast to share her expertise on scaling a therapy practice through effective systems and strategic hiring. Nicole highlights the importance of systemizing processes before bringing on new hires to help therapists avoid the overwhelm of constant questions and task management. She breaks down the common mistake of hiring without setting up essential workflows, which often leaves therapists stuck as “chief question answerers” rather than effective leaders. Nicole’s insights offer practical strategies to help therapists streamline their practices and lead with confidence.